Q: What do I have to do? A: Send your devices carriage free to
DEHN SE + Co KG Am Ludwigskanal 1 92360 Mühlhausen | Mo - Thu:
Friday: | 7 to 12 a.m. 12:30 to 3 p.m 7 to 11:30 a.m. |
Please enclose your written order to the shipment. |
Q: How do I have to pack the devices? A: The devices have to be safely packed for transport. Due to insurance policy reasons, we use a special packaging for returning the devices. Please let us know if we should return your own packaging. |
Q: Do I have to request a return number? A: No – A return number is not required for maintenance tests. |
Q: How long does the test take? A: In general, the test takes about 4-5 working weeks. |
Q: According to which criteria is the test performed? A: The test is performed according to DGUV regulation 3 (previously BGV A3). |
Q: How is the test documented? A: You will receive a test report for all tests and the device is labelled. |