FAQ – Periodic inspections

Answers to the most frequently asked questions concerning maintenance tests

 

Q: What do I have to do?
A: Send your devices carriage free to

 
DEHN SE + Co KG
Am Ludwigskanal 1
92360 Mühlhausen
Mo - Thu:

Friday:
7 to 12 a.m.
12:30 to 3 p.m
7 to 11:30 a.m.

Please enclose your written order to the shipment.

Q: How do I have to pack the devices?
A: The devices have to be safely packed for transport. Due to insurance policy reasons, we use a special packaging for returning the devices. Please let us know if we should return your own packaging.
Q: Do I have to request a return number?
A: No – A return number is not required for maintenance tests.
Q: How long does the test take?
A: In general, the test takes about 4-5 working weeks.
Q: According to which criteria is the test performed?
A: The test is performed according to DGUV regulation 3 (previously BGV A3).
Prüfplakette Q: How is the test documented?
A: You will receive a test report for all tests and the device is labelled.